Privacy and Cookies


Who we are
Bucks County Museum Trust (BCMT) is an independent museum and charity based at 9 Church Street, Aylesbury HP20 2QP, Halton Resource Centre, Wendover and Great Missenden Stores in Great Missenden. BCMT is a registered charity number 1153345.

Data Controller : Museum Director, Bucks County Museum Trust, 9 Church Street, Aylesbury, Bucks. HP20 2QP.

What personal data we collect 
BCMT will only ever collect the information we need – including data that helps us to improve our services:
• non-personal information such as IP addresses (the location of the computer on the internet), pages accessed and files downloaded.
• personal information including name, postal address, phone number, email address and occasionally your interests and preferences
• CCTV images for security and safeguarding purposes
• Photographs of events and visitors at the Museum and Halton Resource Centre
• Entry forms for artefact acquisitions into BCMT collections legally required to gift or sell objects to BCMT, also recorded in Accessions Register and on Modes database
• Entry forms for artefact acquisitions or management on behalf of other heritage organisations with whom we have an agreement to manage, collect and care for their collections, data also recorded in Accessions Register and on Modes database
• Loans forms for objects being loaned to BCMT for exhibition or display, also recorded in Accessions Register and on Modes database
How we use your data
We will use the information you provide to:
• Answer your requests for information about BCMT, our activities and our collections or your queries regarding objects you wish to be identified.
• To process tickets, bookings, donations and product orders from BCMT on your behalf
• To record and care for objects accessioned into BCMT collections
• Analyse how many people use our website, how many people visit on a regular basis, and how popular our pages are.
• Carry out research on the demographics, interests and behaviour of our users and supporters to help us gain a better understanding of them and to enable us to improve our service.
• To communicate with our supporters and customers about our activities, events, exhibitions, news and fundraising activities
• To monitor visitor statistics and the effectiveness of communications
• To record any contact we have with you

Where we store your data and how we keep your data safe
Electronic data is stored on our password protected computers covered by SSL technology (server secure software) located in Aylesbury and Wendover and the Cloud, maintained by our specialist IT company in pass word protected files or folders as appropriate with limited access by personnel at BCMT. Hard copy data is kept securely locked in cabinets, cupboards and locked offices/rooms with limited personnel access. There is a retention policy on how long such hard copy data is kept, including the legal requirement to keep certain financial, accident and personnel records for certain time frames.
Unfortunately, the transmission of data across the internet is not completely secure and whilst we do our best to try to protect the security of your information we cannot ensure or guarantee that loss, misuse or alteration of data will not occur whilst data is being transferred.

Who will see your data?
• Members of staff who need to process or analyse the data
• Volunteers working to support the curatorial team or front of house teams
• BCMT Data Controller – Museum Director
We will only share your information if:
• We are legally required to do so, e.g. for tax purposes such as gift aid details for HMRC or by a law enforcement agency legitimately exercising a power or if compelled by an order of the Court
• We believe it is necessary to protect or defend our rights, property or the personal safety of our people or visitors to our premises or websites
How long we will keep your information:
We will keep your information only for as long as we need it to provide you with the services or information you have requested, as long as we own our collections or until you unsubscribe or tell us that you have changed your mind about your consent for us to hold your data. Please contact the Data Controller for a copy of our Retention Policy.
Keeping your information up to date
We will review our visitor data every 2 years from May 2018 and will ask everyone to confirm their consent for data to be held in accordance with this policy. As an Accredited Museum, we are obliged to keep entry records for all acquisitions and by signing these documents to gift, sell or loan objects to BCMT you agree to us holding this data for as long we own our collections.

Your data rights
• the right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed
• the right to prevent your data being used for direct marketing
• the right of access to a copy of the information we hold about you (known as a subject access request)

Subject Access Request
You have the right to make a subject access request about any data we hold about you by contacting the Data Controller, Museum Director by post at 9 Church Street, Aylesbury, Bucks. HP20 2QP or emailing
This right includes being informed whether any personal data is being processed, being given a description of the data, being given the reasons for the data being processed, whether it will be shared, as well as the source of the data.

Cookies on our Web site
We use cookies on our web site – please contact the Data Controller for a copy of the Cookies Policy.
Changes and updates to this Policy
This policy was written in April 2018 and will be updated every 2 years. We regularly review our privacy policy and may make changes from time to time.


When We provide services, We want to make them easy, useful and reliable. When services are delivered on the internet, it sometimes involves placing small amounts of information on your device, such as your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

What are ‘cookies’?
In simple terms a cookie is a small piece of information sent from Our website to your computer to help us recognise it quickly. If you prefer not to accept a cookie, you can navigate the websites like a normal user. Any information gathered through the use of cookies is compiled on an aggregate, anonymous basis.

Do I have to agree to cookies?
Most web browsers automatically accept cookies, but if you prefer, you should be able to change your browser to prevent that. You should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie. This should then give you the opportunity to decide whether to accept it. However, you may not be able to take full advantage of a website if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. If you do not change your browser settings and continue to use Our websites, We will infer that you have consented to Us using cookies for the purposes set out below.

Why do We use cookies on our websites?
We use cookies so that We can give you a better experience when you return to Our websites. In particular we use cookies to:

  • avoid lengthy registration/personalisation of the site each time you visit and personalise it to suit your requirements
  • recognise you when you login and make it easier for you to access your account information
  • estimate our audience size and patterns
  • ensure that you are not asked to register twice
  • control how often visitors see similar adverts
  • track preferences and to improve and update Our websites
  • track the progress and number of entries in some of Our promotions and contests.

Where can I get more information?
Further information about cookies can be found at Interactive Advertising Bureau or Out-Law’s.

Our websites may feature embedded ‘share’ buttons to enable users to easily share articles with their friends through a number of popular social networks. These sites may set a cookie when you are also logged in to their service. We do not control the dissemination of these cookies and you should check the relevant third party Website for more information about these.


Last reviewed 1 May 2018