Keeping you safe

Your safety and the safety of our staff is paramount to us. Here are the steps we are taking to ensure your safety and enjoyment whilst visiting us.

What to expect from your visit to Discover Bucks Museum:

As the government lift restrictions on life in England on 19th July, we are continuing to look at the ways in which we can reassure our visitors, staff and volunteers that we are keeping you safe whilst visiting the museum and Roald Dahl Children’s Gallery.

We have reviewed our COVID safety precautions to decide how we can best look after our visitors and staff in the coming weeks, and will be keeping the following procedures in place to ensure the safest environment going forward. We will be reviewing this practice monthly.

We ask you to help us keep everyone safe by sticking to the following precautions.

Please wear a mask/face covering
If you are able to do so, we ask that you continue to wear a mask inside our buildings. Our staff and volunteers will continue to do so too. Please note that children and adults who have an exemption do not need to wear masks.

Reducing crowds
We will continue to regulate the number of people we allow in certain spaces, to ensure they don’t get too crowded. Visitors are required to pre-book tickets for events and exhibitions.

Hand washing
Please continue to wash your hand regularly when visiting us.

Regular cleaning
We will be keeping up with frequent cleaning of surfaces and touch-points throughout the museum buildings.

Providing sanitiser
Hand sanitiser will continue to be available on entrance to the museum, as well as regularly throughout our galleries.

Do I need to book?

Pre-booking and charges apply to visit some of our temporary exhibitions and Roald Dahl Children’s Gallery.


The toilets, including access and baby changing facilities, are open and cleaned regularly with a one in and one out policy. The café, garden and shop, will be open. The ground floor is accessible for wheelchair users and via a lift to the first floor.

What is there to see?

Ground Floor –  Georgian room featuring paintings of Hartwell house. 

Ground Floor – studio Pottery displays opposite the Georgian Room.

First Floor – Tudor House and wall painting.

Victorian Walled garden – outdoor seating available.

Touch of Bucks Galleries – closed for refurbishment. New Discover Bucks Galleries to open September 2021.

Art Gallery – we regret that the Art Gallery and Embroiderers’ Guild exhibition will be closed from 7 – 25 June to allow us to install our exciting new Dinosaurs Exhibition opening on 26 June.

Test and Trace

In line with government guidance we are supporting the Test and Trace programme. This means you will be asked to scan the NHS Covid-19 app QR code or we’ll make a note of your contact details.

Social Distancing

To help keep everyone safe, please follow social distancing and government guidance when you visit. And look out for signs while you’re here which will explain any changes to how you can access different parts of the site. If you’re showing any of the symptoms of coronavirus, or if you’ve been in contact with anyone that has the virus in the last 14 days, please don’t visit.

All payments to be taken in cash or card. If you have any queries please email

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